Playkori Privacy Policy

Playkori.app ("playkori", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") describes what information we collect about you, how we use it, and how we keep it secure.

By using the playkori website or app, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our platform.

This privacy policy of ours Terms & Conditionsis linked to and complements this document. Reading both together will give you a complete understanding of playkori's policies.

Playkori collects your information in several ways. The table below provides a transparent overview of the types of data we collect and the purposes for doing so:

We only collect information that is genuinely necessary to provide our services. No unnecessary or excess data is collected.

Playkori uses your information for specific purposes. Each use has a clear reason behind it, as detailed below:

• Account creation and management: Your information is used to complete the registration process and to manage your account properly.
• Identity verification (KYC): To verify your identity for fraud prevention and to meet our legal compliance obligations.
• Financial transaction processing: To process deposits and withdrawals successfully and ensure the security of your transactions.
• Customer Support: To resolve any issues you may have quickly and effectively.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Security Monitoring: To detect suspicious activity and maintain the security of the platform.
• Relevant Notifications: To keep you informed about important updates, promotions, and offers (you can opt out of this at any time).

We will never use your information for any purpose that has not been disclosed to you in advance. Your consent will be obtained before your data is used for any new purpose.

Playkori does not sell your personal information to any third party. However, there are limited circumstances where sharing your data may be necessary:

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete transactions.
• Legal authorities: We are legally required to provide information in response to a court order or a lawful request from law enforcement authorities.
• Technology service providers: Partners engaged in hosting, analytics, or cybersecurity services process limited data under strict confidentiality agreements.
• Fraud Prevention: If there is suspicion of money laundering or fraud, relevant information may be disclosed to the appropriate authorities.

We have strict Data Processing Agreements (DPAs) in place with every third party we work with. They may only process your data under our instructions and are prohibited from using it for their own purposes.

Cookies are small text files stored in your browser. playkori uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring the site functions properly. Without them, the site will not work as intended.
• Functional cookies: Used to remember your language preference, theme settings, and other personalization options.
• Analytics cookies: Anonymized statistics are collected to understand how many users visit each page and for how long. No personal information is included.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the site.

Playkori follows the highest industry standards to ensure the security of your information. Our protection measures include:

• All data is stored with 256-bit AES encryption.
• Data transmission via TLS 1.3 protocol — fully protected against interception.
• Two-Factor Authentication (2FA) is available for your account.
• Regular security audits and penetration testing.
• Restricted server access — only authorized personnel can view your data.
• 24/7 security monitoring with automated alerts for suspicious activity.
• Regular data backups and a disaster recovery plan are in place.

Please note, however, that no internet transmission can be guaranteed to be 100% secure. Keeping your account password strong and not sharing it with anyone is equally important for your own security.

Playkori believes you have full ownership of your personal data. To uphold that right, we provide the following:

• Access: You can request to know what information we hold about you at any time.
• Right to Rectification: If any of your information is incorrect, you can contact us to have it updated.
• Right to Erasure: After closing your account, you may request deletion of your data within the limits of our legal retention obligations.
• Limitation of processing: In certain circumstances, you may request that the processing of your information be restricted.
• Data Portability: You can export your data in a readable format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights support@playkori.appto send us an email. We typically respond to all requests within 30 business days.

Playkori strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Age is verified at the time of registration.
• No information from minors is knowingly collected.
• Any account identified as belonging to a minor is immediately suspended and the associated data is deleted.

If you believe a minor is using our platform, please notify us immediately at support@playkori.app.

Playkori may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after the effective date of changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest changes.

If you have any questions, comments, or concerns about this Privacy Policy, please get in touch with us:

• Email: support@playkori.app
• Live chat: Directly via the app or website
• Support Hours: 24 hours a day, 7 days a week

When emailing us about a data protection request, please use "Data Privacy Request" as your subject line — this helps our team respond to you faster.